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Strategic Communication Skills for Public Sector Professionals

Curriculum

  • 5 Sections
  • 15 Lessons
  • 5 Days
Expand all sectionsCollapse all sections
  • Module 1: Fundamentals of Public Sector Communication
    3
    • 1.1
      Barriers to effective communication
    • 1.2
      Communication principles in government
    • 1.3
      Roles and responsibilities in communication
  • Module 2: Internal Communication and Collaboration
    3
    • 2.1
      Improving teamwork and information flow
    • 2.2
      Cross-functional coordination
    • 2.3
      Communication within departments
  • Module 3: Public Communication and Stakeholder Engagement
    3
    • 3.1
      Building trust and transparency
    • 3.2
      Stakeholder identification and engagement
    • 3.3
      Communicating with the public and media
  • Module 4: Professional Communication and Messaging
    3
    • 4.1
      Digital communication tools and etiquette
    • 4.2
      Presentation and verbal communication skills
    • 4.3
      Writing official documents and reports
  • Module 5: Crisis Communication and Best Practices
    3
    • 5.1
      Case studies and real-world scenarios
    • 5.2
      Handling sensitive information
    • 5.3
      Managing communication during crises
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Handling sensitive information
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