Curriculum
- 5 Sections
- 20 Lessons
- 5 Days
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- Module 1: Global E-commerce Landscape & Market Entry Strategy4
- 1.1Analysing global e-commerce trends, growth drivers, and regional dynamics
- 1.2Market assessment frameworks: customer demand, digital maturity, and competitive environment
- 1.3Evaluating entry models: local partnerships, marketplaces, direct-to-consumer (DTC)
- 1.4Regulatory considerations for cross-border digital operations
- Module 2: Digital Business Models & Customer Acquisition4
- Module 3: Cross-Border Logistics, Fulfilment & Payments4
- Module 4: Operational Excellence & Digital Optimisation4
- 4.1Building scalable backend operations and supply chain integrations
- 4.2Using automation, AI, and digital tools to improve efficiency and order accuracy
- 4.3Enhancing customer experience across mobile, web, and omnichannel touchpoints
- 4.4Managing service levels, performance dashboards, and operational KPIs
- Module 5: Leadership, Governance & Global Expansion Execution4
