Course Overview

Develop the expertise to manage, evaluate, and resolve claims effectively while minimising risks and protecting commercial interests.

Course Overview

Claims management is a critical function in projects and contracts, particularly in industries such as construction, energy, and infrastructure. Effective handling of claims ensures that organisations can mitigate risks, avoid disputes, and safeguard financial performance.

This programme provides a comprehensive understanding of claims identification, evaluation, documentation, and resolution strategies. Participants will explore how to manage contractual claims, analyse delays and cost impacts, and apply dispute resolution techniques.

With a strong focus on practical application and commercial awareness, this course equips professionals to manage claims efficiently and achieve fair and timely resolutions.

What you’ll learn

– Understand the fundamentals of claims management
– Identify and assess different types of claims
– Analyse delays, disruptions, and cost impacts
– Develop effective documentation and reporting practices
– Apply dispute resolution and negotiation strategies

Certification Details

Upon successful completion of this programme, participants will receive an Oxford Knowledge Certificate of Completion.

Awarded by: Oxford Knowledge
Format: Printed certificate with unique ID and optional digital verification
Delivery: Issued at course completion or sent within 7 working days
Recognition: Certificates validate participation in advanced, expert-led training aligned with global industry standards.
Accreditation: Oxford Knowledge certifications represent advanced learning led by global experts. We are actively pursuing formal accreditations with top-tier institutions to further enhance your credentials.