Course Overview
Strengthen diplomatic influence and crisis readiness through effective digital communication strategy.
Course Overview
Governments and public-sector institutions operate in an environment where digital platforms shape global narratives, diplomatic relations, and public trust. This course explores how digital diplomacy, online engagement, and strategic crisis communication support national interests and institutional credibility.
Participants learn how to craft compelling digital messages, respond to emerging crises, and manage sensitive information flows across traditional and social media. The programme blends communication strategy, behavioural insights, cybersecurity awareness, and international relations to equip leaders with the skills to maintain composure and influence in fast-moving digital landscapes.
What you’ll learn
By the end of this course, participants will be able to:
- Understand the role of digital diplomacy in modern statecraft and global communication.
- Develop strategic communication plans for crisis prevention, response, and recovery.
- Engage effectively across digital platforms to build trust and shape public narratives.
- Manage misinformation, reputational risks, and geopolitical communication challenges.
- Strengthen coordination across government agencies during high-pressure events.
Certification Details
Upon successful completion of this programme, participants will receive an Oxford Knowledge Certificate of Completion.
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Awarded by: Oxford Knowledge
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Format: Printed certificate with unique ID and optional digital verification
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Delivery: Issued at course completion or sent within 7 working days
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Recognition: Certificates validate participation in advanced, expert-led training aligned with global industry standards.
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Accreditation: Oxford Knowledge certifications represent advanced learning led by global experts. We are actively pursuing formal accreditations with top-tier institutions to further enhance your credentials.
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This certificate demonstrates your commitment to professional excellence and is a valuable addition to your leadership and development portfolio.
Requirements
- Designed for diplomats, government officials, communication directors, public information officers, and crisis management teams
- Suitable for ministries, embassies, regulatory bodies, emergency agencies, and international organisations
- No prior digital communication experience necessary; practical tools and frameworks will be provided
- English proficiency required (course delivered in English).

